Home visits are only for those who are too ill or infirm to come to the surgery. The doctor can see several patients in surgery in the time that it takes to make one home visit and they have better equipment and facilities at the surgery to examine you and treat your problem. Transport problems are not an acceptable reason for requesting a home visit. Requests for home visits should be made before 12 noon to give the doctors time to plan their day and ensure the visits can be made.